Online Secretary Service

Your
right hand,
wherever you are.

Email management, scheduling, document preparation, phone support.
A dedicated specialist fluent in Japanese, English, and French
handles your work with care and precision.

Book a Free Consultation View Our Services
60+
Clients Served
15yrs
Years of Experience
3languages
JP / EN / FR
A professional workspace environment
The challenge

Facing These
Challenges?

Spending too much time on email and correspondence
Your inbox overflows and the work that actually matters gets pushed aside. Worried about missed replies or mistakes, you can never fully switch off from email.
Communicating with overseas partners takes too much effort
Without confidence in English or French correspondence and calls, valuable business opportunities can slip away.
Not quite enough work to hire staff, but not enough hands either
Hiring full-time or part-time staff comes with real cost and management overhead. What you need is support you can call on only when — and only as much as — you need it.
Document creation and data organization keep falling behind
Buried in meeting materials, proposals, and reports, there's no time left to focus on strategy and sales — the work that actually matters.
Unsure whether you can trust someone with the work
Since sensitive client data and confidential information are involved, it's natural to be cautious with anyone you haven't worked with before.
A professional focused on their work

Coral Office answers every one of these.

Services

The Work
We Handle

Email, phone, scheduling, documents —
we handle all of your everyday admin work with care.
Fully supported in Japanese, English, and French.

01
Email Management
Checking, sorting, and replying to incoming email on your behalf. Courteous responses to clients and partners in Japanese, English, and French, with priority triage and weekly reports.
Inbox Management Reply Handling Trilingual Support
02
Schedule Management
Coordinating meetings and appointments, managing your calendar, and sending reminders. We smoothly handle scheduling even when multiple stakeholders are involved.
Scheduling Calendar Management Reminders
03
Document Preparation
Creating and formatting proposals, meeting materials, reports, and more — in PowerPoint, Excel, or Word. Multilingual document creation is also available.
Proposals Meeting Materials Multilingual
04
Phone & Inquiry Support
Answering calls on your behalf and organizing and forwarding inquiries. We take every call courteously, confirm the details, and report back to you promptly.
Call Handling Inquiry Sorting Reporting
Why Coral Office

3 Reasons
Clients Choose Us

At Coral Office, a dedicated specialist with deep hands-on experience and multilingual ability works closely alongside your business.

REASON 01
3languages
Trilingual Support
Full support in Japanese, English, and French. We handle correspondence with overseas clients and partners at a near-native level, for communication that never feels lost in translation.
日本語 English Français
REASON 02
15yrs
Extensive Work Experience
Over 15 years in secretarial and administrative work. Hands-on experience across businesses of every size — from major corporations to sole proprietors — enables consistently high-quality support, with the flexibility to respond beyond any manual.
REASON 03
60+
A Proven Track Record
A track record of supporting more than 60 businesses to date. Regardless of industry or size, we adapt flexibly to each client's way of working — and our high repeat rate speaks to the trust we've earned.
How it works

How It
Works

01
Free Consultation & Needs Assessment
Start with an online or phone conversation about your current workload and challenges. Together, we'll work out what can be handled and how much time it will take. Consultations are free, as many times as you need.
Online / By Phone / Completely Free
02
Plan Proposal & Contract
Based on what we've learned, we'll propose the plan that fits best. Scope, hours, and languages can all be adjusted flexibly. Nothing is finalized until you're fully comfortable moving forward.
03
Handover & Onboarding
We carefully manage the handover — creating manuals, sharing tools and accounts, and more. If you're in a hurry, service can start in as little as 3 business days.
Start in as little as 3 business days
04
Ongoing Reporting & Support
We deliver weekly or monthly progress reports. As your needs evolve, we adapt right alongside you as a long-term partner — the scope can be reviewed at any time.
Pricing

Pricing Plans

We offer three plans to match the amount of work you need handled.
Start with a free consultation to tell us what you're looking for.
Custom plans are also available.

LIGHT
Light Plan
$179 / mo
Up to 10 hours / month
  • Email support (inbox checks & sorting)
  • Schedule management & coordination
  • Basic document creation & formatting
  • Weekly progress report
  • Japanese & English support
Ask About This Plan
STANDARD
MOST POPULAR
Standard Plan
$359 / mo
Up to 20 hours / month
  • Everything in the Light Plan
  • Phone & inquiry support
  • Proposal & report creation
  • French support (full trilingual coverage)
  • Weekly reports + monthly review meeting
  • Urgent-request slots (2x / month)
Ask About This Plan
PREMIUM
Premium Plan
$589 / mo
Up to 40 hours / month
  • Everything in the Standard Plan
  • Priority handling (same-day reply, as a rule)
  • A dedicated point of contact
  • Monthly improvement suggestions
  • Urgent-request slots (5x / month)
  • Flexible extra hours as needed
Ask About This Plan
Custom Plan We'll tailor a plan to your scope, hours, and language needs. Feel free to reach out for a no-obligation chat.
Ask About a Custom Plan
FAQ

Frequently
Asked Questions

If you have any other questions,
please feel free to get in touch.

Contact Us
Can I discuss the scope of work before signing a contract?
Absolutely. Free pre-contract consultations are available as many times as you need. Tell us about your current challenges and what you'd like to hand off, and we'll propose the plan that fits best. Feel free to reach out first.
Can I trust you with security and confidential information?
We sign a non-disclosure agreement (NDA) at the start of every contract. Any information entrusted to us is strictly managed and never used for anything other than your work. Please don't hesitate to raise any concerns about data handling.
Can I change plans or cancel partway through?
Yes. Plans can be adjusted as your workload increases or decreases. Cancellation is available anytime with one month's notice — there's no long-term lock-in.
Can you handle work that requires French?
Yes. From the Standard Plan up, we offer full support in Japanese, English, and French — including email correspondence with French-speaking partners and document translation or drafting.
What tools do you use to communicate about work?
We adapt to whatever tools you already use — email, Slack, ChatWork, LINE WORKS, Google Workspace, and other major business tools are all supported.
Can sole proprietors use this service too?
Yes, many of our clients are sole proprietors. Regardless of the size of your business, you can hand off exactly the work you need, in exactly the amount you need. Feel free to ask about even the smallest tasks.
What are your hours? Can you work weekends and holidays?
Standard hours are weekdays, 9:00–18:00 (Japan Standard Time). On the Premium Plan, weekend, holiday, and after-hours support can be arranged flexibly by prior arrangement. Details are confirmed at the time of contract.
Get started

Let's Start with
a Free Consultation.

What can you hand off, and what will it cost?
Even the smallest question is welcome.
A specialist with 15 years of experience will
propose the support that's right for you.

Book a Free Consultation Contact Form
Free consultation & quote
NDA available
Start in as little as 3 business days
No lock-in, cancel anytime